Custom CRM development around your sales process
A CRM only works if your team actually uses it. LKR Code Orbit builds CRM software shaped around how you sell: leads captured automatically from your website, ads, IndiaMART and WhatsApp, a pipeline that matches your stages, follow-up reminders, quotes and reports on what converts.
CRM development by LKR Code Orbit, in short
LKR Code Orbit builds custom CRM and business automation software for Indian sales teams: leads from IndiaMART, your website, ads and WhatsApp land in one pipeline with follow-up reminders, quotes and reports. Projects are fixed-quoted after a written scope, typically live in 3 to 6 weeks, and built by the founders you talk to.
What you get
A CRM shaped around your sales process: lead capture from your website and ads, pipelines, follow-up reminders and WhatsApp messaging.
- Lead capture from website, ads, IndiaMART and WhatsApp
- Pipelines, tasks and follow-up reminders
- Quotes, invoices and customer history
- Reports on conversion, team activity and revenue
Who it is for
- B2B manufacturers getting IndiaMART and trade enquiries
- Service businesses with long follow-up cycles
- Sales teams working on WhatsApp
- Businesses that also need an ERP
CRM development: how the options compare
| LKR Code Orbit custom CRM | Zoho / HubSpot | Excel + WhatsApp | |
|---|---|---|---|
| Pipeline | Stages match how you actually sell | Fixed templates, configurable fields | Whatever the sheet says today |
| Lead capture | IndiaMART, Alibaba, website, ads and WhatsApp land automatically | Website and ads; marketplaces via connectors | Typed in by hand |
| WhatsApp follow-ups | Built in through the WhatsApp Business API | Paid add-on or integration | Manual, from personal phones |
| ERP connection | Lead to customer to order to invoice in one record | Separate product or connector | None |
| Pricing | One-time project fee, fixed quote; no per-seat charge | Per user per month | Free, until a lead is lost |
| Support | Founders on WhatsApp | Ticket queue | Nobody |
How a project runs
- 01
Talk on WhatsApp or call
Tell us what you are building and what is not working today. A 15-minute chat is enough to start.
- 02
Scope and quote
We write down the pages, screens, modules and integrations, then send a fixed quote and timeline.
- 03
Design
Wireframes first, then final designs. You approve every screen before code starts.
- 04
Build in milestones
You see working software every week on a staging link, not a big reveal at the end.
- 05
Launch and support
We deploy, hand over access and documentation, and stay on for support and improvements.
Proof, not promises
Numbers from the Work page, and capabilities already shipped on live client systems.
- live systems in production
- 13+
- ERP, Shopify and web platforms running for clients in Surat and across India
- custom ERP systems
- 5+
- FMCG manufacturing, Ayurvedic food, diamond jewellery and CAD studio ERPs
- Shopify stores and apps
- 8+
- D2C food, dairy, skincare, cookware, neon decor and luxury jewellery
- founders you talk to
- 4
- The people who quote the project write the code and answer on WhatsApp
- Multi-tier diamond price masters by carat range, shape, cut, colour and clarity, plus multi-stage labour masters (Excellent Jewels, Surat)
- Jewellery CAD, SET and 3D-render approval pipeline with a client sign-off portal (Maulshree Studio)
- FIFO batch costing with recipe/BOM masters and moisture-loss adjustment for food manufacturing (Mukhras Food Products)
- Shopify and Amazon order sync into one stock ledger with 1-click bulk Delhivery AWB booking
- Dual-warehouse stock synced to Shopify with batch and lot traceability (Samsiddhi Naturals)
- GoKwik 1-click checkout, subscriptions and pin-code delivery slots on Shopify (A2 Origins)
CRM development: common questions
Can the CRM capture IndiaMART leads automatically?
Yes. IndiaMART and Alibaba enquiries, website forms and ad leads land in the pipeline without copy-paste.
Can the CRM send WhatsApp messages?
Yes. Follow-ups, quotes and broadcasts can be sent through the WhatsApp Business API from inside the CRM.
Can the CRM connect to our ERP?
Yes. When a lead converts, the customer, order and invoice flow into the ERP. We build both, so they share one customer record.
Is a custom CRM affordable for a small sales team?
Yes. A small team usually needs lead capture, a pipeline, follow-up reminders and WhatsApp messages, which is a focused build with a one-time fixed quote and no per-seat fees. Over two or three years that is often cheaper than a SaaS CRM billed per user every month. See affordable ERP and CRM for small businesses.
Industries we build this for
Related guides
How much does a custom ERP cost in India? What actually drives the price
Why ERP quotes vary so much, the six factors that decide the price of a custom ERP in India, and practical ways to keep cost down without buying the wrong system.
How to choose an ERP software company in Surat: a checklist for manufacturers and traders
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